Hi, I’m Shivani!

And I’m a writer, storyteller, and strategist!

Over 8+ years, I have worked across publishing, podcasts, marketing, education, and fintech.

The common thread has not only been writing. It has been understanding people: what they are trying to understand, what they are trying to do, and what is getting in their way.

Across roles, I have learned that useful content is not just simple or attractive language. It has to sit close to the user’s real pain point, to answer the question behind the question, and to prevent knee-jerk fixes.

That is the lens I bring to content strategy:

start with the user, understand the system around them, and build content that helps them move forward.

Current Projects at Experian

This work shows how I think, what I’ve done, and how I operate.

projects

Expertise

• Knowledge management and content governance
• Information architecture and content taxonomy
• User Journey
• Analytics-informed content prioritisation
• Release communication and adoption enablement
• Content lifecycle design and documentation standards
• Creative copywriting and UGC
• Social Media Marketing

Tools & software

• SharePoint
• ServiceNow
• Jira
• Confluence
• Adobe Analytics
• Python
• Jenkins
• APIs
• GPTs / LLMs
• Custom GPT workflows
• NLP-based gap analysis
• Power BI workflows
• Notion

I can enter a complex environment, understand the user problem, and bring structure, experts, and expertise into a common system.

What I bring is not only writing but the ability to connect.

Contact

[email protected]

Resume

Shivani Kshirsagar_CV

Socials

My Published Writing and Media Mentions: https://linktr.ee/girlwiththemane

My LinkedIn:

https://www.linkedin.com/in/shivanikshirsagar/

Let’s discuss!

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